Insurance In The Palm of Your Hand

Answer MobileTM is a free app offering quick and convenient access to your insurance ID cards and important policy information.


  • Easily view insurance ID cards online and offline
  • Share and print your ID card
  • View policy number, effective dates and insurance company
  • Report a claim (click to call)
  • Get updates and notifications


Answer Mobile™ is available to eligible customers by searching the iTunes App Store and Google Play for “Answer Mobile”.

Apple Store Apple Store

Available for iPhone, iPad and most Android devices.

Frequently Asked Questions

The app is available for download in the Apple and Android app stores. Eligible new customers will receive download instructions shortly after they purchase their policy.

Answer MobileTM is only available to eligible customers of Insurance Answer Center (Answer Financial’s licensed agency affiliate).

No, Answer MobileTM is free for eligible Insurance Answer Center customers.

For your first login you will be provided a temporary password. After that, from within the app, you can easily change your password. For security, a validation email will be sent after any password change is made.

The Answer MobileTM app automatically caches a copy of your ID card. If you have previously loaded your insurance information into the app, it will be available for offline viewing.

Just select ‘View ID Card’ and tap the icon from your iOS device or icon from your Android device to select your printer.

No, the app is designed to optimize power consumption.

As your authorized insurance agency, we exercise extreme caution when storing or handling your personal information. You will be required to provide a user ID and password when you begin using the app.

Yes! You can now get information about your home policy, in addition to any other type of policy you have purchased through Insurance Answer Center.

Most states allow digital insurance ID cards as proof of insurance, but some states may require paper insurance ID cards. As of September 2015, digital ID cards are not accepted in CT, DC, HI, MA, MI, NH, NM and NC.

Answer MobileTM has been designed to work best on the following devices:

  • iPhone 5/6 or iPad, running iOS 8 or higher
  • Android devices running Android 4.1 or higher