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About Progressive

Insuring Drivers Since 1937

The Progressive Group of Insurance Companies has always lived up to its name by being one step ahead of the insurance industry, and finding new and affordable insurance solutions.

Progressive began in 1937, and over the years, has worked hard to build a superior proposition for its customers through competitive pricing and continuous improvement of their products and services. Today, they offer competitive rates and 24-hour, in-person and online services to customers throughout the United States.

Headquartered in the Cleveland suburb of Mayfield Village, Ohio, Progressive has 28,000+ employees in more than 450 offices throughout the country.

Customer & Claims Service

Progressive works with its customers throughout the entire claims process—from initial response through final resolution—to provide fast, caring service and to settle claims quickly.

Core Values

  • Integrity: Revere honesty and adhere to the highest ethical standards.
  • Golden Rule: Respect all people, value the differences among them and deal with them in the way everyone wants to be dealt with.
  • Objectives: Strive to communicate clearly Progressive’s objectives as well personal and team objectives.
  • Excellence: Strive constantly to improve in order to meet and exceed the highest expectations of customers, shareholders and employees.
  • Profit: The opportunity to earn a profit is how the competitive free-enterprise system motivates investment to enhance human health and happiness.

Financial Strength Rating

Progressive has an A.M. Best Company Financial Strength Rating of A+ (“Superior”) and a Standard & Poor’s Financial Rating of AA+ (“Very Strong”). Progressive also has a Moody's Insurance Financial Strength Rating of Aa2 and a Fitch Insurer Financial Strength Rating of AA ("Very Strong").

“I can't believe we got our plan so quickly. And that everybody we talked to was so nice and helpful.”

— Pauline B., Colorado Springs, CO Purchased Auto Insurance and reported savings of $300

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